The OSP Blog

Stuff — and things! — we’ve been thinking about and working on.

Sharing our thoughts on product communication, strategy, and communication in and around technology.

Click the tags to see topic- or format-based collections.


Authentic Communication Writing & Editing Podcasts 14.02.2023

WHOM, the OSP editorial code. Podcast Ep 09

On the podcast, we discuss how we use the code WHOM to empower your reader.

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Authentic Communication Writing & Editing Podcasts 07.02.2023

SPOCK, the OSP editorial code. Podcast Ep 08

On the podcast, we discuss how we use the code SPOCK to help everyone’s writing live long and prosper.

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ACRO podcast episode title card
Authentic Communication Writing & Editing Podcasts 31.01.2023

ACRO, the OSP editorial code. Podcast Ep 07

Learn how acronyms in your B2B writing help build your authority and stay concise. Readers learn more, faster.

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Events & Talks 22.09.2022

A Communication Playbook to Grow Your Agency DrupalCon Prague 2022

An actionable, straightforward model for selling better by building trust with your prospects before they ever meet you.

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Writing & Editing 28.02.2022

Writing Appreciation: Unpack the SPAC

Explaining financial technology to a dual audience of uninformed and in-the-know readers is hard. In this Writing Appreciation Corner, we see it done well.

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Writing & Editing 24.02.2022

What is product communication?

OSP helps companies craft value-messages about your product, technology, and solutions.

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Writing & Editing 08.02.2022

Writing Appreciation: Respectful Skepticism

Expressing doubt or skepticism about a new technology without putting anyone down is a difficult tightrope to walk.

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Writing & Editing Tools & Templates 20.01.2022

The OSP Content Brief

Learn how Content Briefs help you be clear about your purpose and narrative before you start writing, and download our free PDF template to try it yourself!

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Writing & Editing 18.01.2022

How we decide when a blog post is “done”

There is no such thing as a ‘perfect’ draft—so how do you know when you’re done? OSP uses a pre-publishing checklist to answer that question.

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