The OSP Blog

Stuff — and things! — we’ve been thinking about and working on.

Sharing our thoughts on product communication, strategy, and communication in and around technology.

Click the tags to see topic- or format-based collections.


ACRO podcast episode title card
Authentic Communication Writing & Editing Podcasts 31.01.2023

ACRO, the OSP editorial code. Podcast Ep 07

In this quick podcast, learn how acronyms help build your authority and stay concise, helping your readers learn more, faster. Why and how to use acronyms in your communications from the perspectives of the writer, the editor, and the reader.

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Events & Talks 22.09.2022

A Communication Playbook to Grow Your Agency DrupalCon Prague 2022

An actionable, straightforward model for selling better by building trust with your prospects before they ever meet you.

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Writing & Editing 28.02.2022

Writing Appreciation: Unpack the SPAC

Explaining financial technology to a dual audience of uninformed and in-the-know readers is hard. In this Writing Appreciation Corner, we see it done well.

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Writing & Editing 24.02.2022

What is product communication?

OSP helps companies craft product communications—micro-messages about your product, technology, and solutions.

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Writing & Editing 08.02.2022

Writing Appreciation: Respectful Skepticism

Expressing doubt or skepticism about a new technology without putting anyone down is a difficult tightrope to walk.

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Writing & Editing Tools & Templates 20.01.2022

The OSP Content Brief

Learn how Content Briefs help you be clear about your purpose and narrative before you start writing, and download our free PDF template to try it yourself!

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Writing & Editing 18.01.2022

How we decide when a blog post is “done”

There is no such thing as a ‘perfect’ draft—so how do you know when you’re done? OSP uses a pre-publishing checklist to answer that question.

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Writing & Editing 09.12.2021

Writing Appreciation: A Container Explainer

Today’s Writing Appreciation Corner highlights a container explainer pitched at just the right level.

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Authentic Communication 07.12.2021

It Takes a Village: Creating the TYPO3 Guidebook

Channeling community knowledge and experience into an open source technology book was a privilege and a lot of hard work. We think the result was worth it. Yes, we’d probably do it again :-)

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