The OSP Blog
Stuff — and things! — we’ve been thinking about and working on.
Sharing our thoughts on product communication, strategy, and communication in and around technology.
Click the tags to see topic- or format-based collections.

How we decide when a blog post is “done”
There is no such thing as a ‘perfect’ draft—so how do you know when you’re done? OSP uses a pre-publishing checklist to answer that question.
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Writing Appreciation: A Container Explainer
Today’s Writing Appreciation Corner highlights a container explainer pitched at just the right level.
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It Takes a Village: Creating the TYPO3 Guidebook
Channeling community knowledge and experience into an open source technology book was a privilege and a lot of hard work. We think the result was worth it. Yes, we’d probably do it again :-)
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Five Tips for Writing a Great Intro
Sometimes the first paragraph in an article is the hardest to get right. OSP shares five tips for starting strong and writing a great intro.
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Five Tips For Writing a Stellar Case Study
They may seem straightforward, but there’s an art to creating a compelling case study. Here, OSP shares our best practices for writing high-impact case studies.
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PAX, the OSP editorial code. Podcast 06
How we create peaceful, clear, and colorful communication through one of OSP’s favorite Editing Codes: PAX.
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Writing Appreciation: Blockchain in Three Sentences
A crystal clear explanation of blockchain. We break down what goes into a concise, to the point, helpful explanation of a complex technology.
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FRONT, the OSP editorial code. Podcast 05
How we create clear, credible, and attention-grabbing communication through one of OSP’s favorite Editing Codes: FRONT.
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The Positivity Pass and Why We Do It
Empathetic and constructive editing produces consistently better results and relationships over time.
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