Authentic Communication
Empathy, Clarity, and Trust: The Cornerstones of a Successful Communication and Content Strategy
Discover how trust-centred strategies can enhance your digital communication efforts. Unlock the secrets to building credibility, fostering relationships, and nurturing customer loyalty.
More
GRAM, the OSP editorial code. Podcast 14
How we create credible communication through one of OSP's favorite Editing Codes: GRAM
More
ANTE, the OSP editorial code. Podcast 10
In this quick podcast, we discuss being clear about what you’re referring to in your writing with the editing code ANTE. There can be long rhetorical distances between whatever we’re talking about and the next “this, “that,” or “they” referring to it…
More
Boost your project's trust signals with great docs!
A vibrant set of trust signals means people are far more likely to engage with your open source product, project, and community.
More
WHOM, the OSP editorial code. Podcast Ep 09
In this quick podcast, we discuss how we use the Editing Code WHOM to create clear, trustworthy, and targeted communication that empowers your reader.
More
SPOCK, the OSP editorial code. Podcast Ep 08
In this quick podcast, we discuss how we use the Editing Code SPOCK to deliver clarity, maintain the reader’s trust, and help everyone’s communication live long and prosper as writers, editors, and readers.
More
ACRO, the OSP editorial code. Podcast Ep 07
In this quick podcast, learn how acronyms help build your authority and stay concise, helping your readers learn more, faster. Why and how to use acronyms in your communications from the perspectives of the writer, the editor, and the reader.
More
It Takes a Village: Creating the TYPO3 Guidebook
Channeling community knowledge and experience into an open source technology book was a privilege and a lot of hard work. We think the result was worth it. Yes, we’d probably do it again :-)
More
Five Tips for Writing a Great Intro
Sometimes the first paragraph in an article is the hardest to get right. OSP shares five tips for starting strong and writing a great intro.
More