The OSP Blog
Stuff — and things! — we’ve been thinking about and working on.
Sharing our thoughts on product communication, strategy, and communication in and around technology.
Click the tags to see topic- or format-based collections.
The Risks of Over-Reliance on AI in B2B Content Creation
AI is now a great tool in B2B marketing, but the human touch is as crucial as ever. Content made with humans at the helm remains, for now, markedly superior to synthetically produced content in 2024.More
Empathy, Clarity, and Trust: The Cornerstones of a Successful Communication and Content Strategy
Discover how trust-centred strategies can enhance your digital communication efforts. Unlock the secrets to building credibility, fostering relationships, and nurturing customer loyalty.More
Build a Product Adoption Strategy on Technical Truth
Creating a groundbreaking technology or feature is only the beginning. Product owners, founders, and builders often overlook the equal challenge of clearly communicating its value.More
Team Success: Flow and Productivity
Consistent productivity is essential for so many of us. A flow state helps. Here are some tips that work for us when we need that flow to happen.More
GRAM, the OSP editorial code. Podcast 14
How we create credible communication through one of OSP's favorite Editing Codes: GRAMMore
ANTE, the OSP editorial code. Podcast 10
In this quick podcast, we discuss being clear about what you’re referring to in your writing with the editing code ANTE. There can be long rhetorical distances between whatever we’re talking about and the next “this, “that,” or “they” referring to it…More
Talking Writing/Editing Codes with Chris Fenwick. Podcast 13
Learn where the Editing Codes came from, their influences, and how we developed them at OSP.More
Boost your project's trust signals with great docs!
A vibrant set of trust signals means people are far more likely to engage with your open source product, project, and community.More
FUD, the OSP editorial code. Podcast 12
How we create positive and constructive communication through one of OSP's favorite Editing Codes: FUDMore