The OSP Blog
Stuff — and things! — we’ve been thinking about and working on.
Sharing our thoughts on product communication, strategy, and communication in and around technology.
Click the tags to see topic- or format-based collections.
Boost your project's trust signals with great docs!
A vibrant set of trust signals means people are far more likely to engage with your open source product, project, and community.More
WHOM, the OSP editorial code. Podcast Ep 09
In this quick podcast, we discuss how we use the Editing Code WHOM to create clear, trustworthy, and targeted communication that empowers your reader.More
SPOCK, the OSP editorial code. Podcast Ep 08
In this quick podcast, we discuss how we use the Editing Code SPOCK to deliver clarity, maintain the reader’s trust, and help everyone’s communication live long and prosper as writers, editors, and readers.More
ACRO, the OSP editorial code. Podcast Ep 07
In this quick podcast, learn how acronyms help build your authority and stay concise, helping your readers learn more, faster. Why and how to use acronyms in your communications from the perspectives of the writer, the editor, and the reader.More
A Communication Playbook to Grow Your Agency DrupalCon Prague 2022
An actionable, straightforward model for selling better by building trust with your prospects before they ever meet you.More
Writing Appreciation: Unpack the SPAC
Explaining financial technology to a dual audience of uninformed and in-the-know readers is hard. In this Writing Appreciation Corner, we see it done well.More
What is product communication?
OSP helps companies craft product communications—micro-messages about your product, technology, and solutions.More
Writing Appreciation: Respectful Skepticism
Expressing doubt or skepticism about a new technology without putting anyone down is a difficult tightrope to walk.More
The OSP Content Brief
Structure: Our Not-So-Secret SuperpowerMore