The OSP Blog

Stuff — and things! — we’ve been thinking about and working on.

Sharing our thoughts on product communication, strategy, and communication in and around technology.

Click the tags to see topic- or format-based collections.

Events & Talks Authentic Communication 14.03.2023

Boost your project's trust signals with great docs!

A vibrant set of trust signals means people are far more likely to engage with your open source product, project, and community.

Authentic Communication Writing & Editing 14.02.2023

WHOM, the OSP editorial code. Podcast Ep 09

In this quick podcast, we discuss how we use the Editing Code WHOM to create clear, trustworthy, and targeted communication that empowers your reader.

Authentic Communication Writing & Editing 07.02.2023

SPOCK, the OSP editorial code. Podcast Ep 08

In this quick podcast, we discuss how we use the Editing Code SPOCK to deliver clarity, maintain the reader’s trust, and help everyone’s communication live long and prosper as writers, editors, and readers.

ACRO podcast episode title card
Authentic Communication Writing & Editing 31.01.2023

ACRO, the OSP editorial code. Podcast Ep 07

In this quick podcast, learn how acronyms help build your authority and stay concise, helping your readers learn more, faster. Why and how to use acronyms in your communications from the perspectives of the writer, the editor, and the reader.

Events & Talks 22.09.2022

A Communication Playbook to Grow Your Agency DrupalCon Prague 2022

An actionable, straightforward model for selling better by building trust with your prospects before they ever meet you.

Writing & Editing 28.02.2022

Writing Appreciation: Unpack the SPAC

Explaining financial technology to a dual audience of uninformed and in-the-know readers is hard. In this Writing Appreciation Corner, we see it done well.

Writing & Editing 24.02.2022

What is product communication?

OSP helps companies craft product communications—micro-messages about your product, technology, and solutions.

Writing & Editing 08.02.2022

Writing Appreciation: Respectful Skepticism

Expressing doubt or skepticism about a new technology without putting anyone down is a difficult tightrope to walk.

Writing & Editing Tools & Templates 20.01.2022

The OSP Content Brief

Structure: Our Not-So-Secret Superpower